Understanding Each Other
For in-stock furnitures we are ready to deliver within couple of days. You’ll be informed as soon as you’ve placed order.
For out of stock furniture, or special orders the estimate time fully depends on each product type which in this case our sales team will contact you and update you accordingly at the time of order placement. The usual estimated time is anywhere between 1 week up to 4 weeks.
Here at Furnish.ae, we warrant that all of our products are free from defects. This warranty continues from the time you receive our product up to a full year for normal usages [Materials and Components]. We cannot however, warrant major defects from our side which we will refund in full or give store credit to be used on other items. For this, you have to notify us within 3 days of receiving your order.
Warranty on custom orders are to be processed on case by case basis as there are too many details that go into finishing a custom product where sometimes giving warranty does not qualify for a good business practice. Upon placing the order, you will be contacted by our sales team to assist you with finalizing and detailing the warranty process.
General Warranty Rules:
Please note that normal wear and tear does not qualify for warranty. Use of force, forceful damages, accidents, abuse, misuse, changes due to aging, changes due to placement of the product in unsafe place for product type, modifying the product in any way or form and not adhering to our care instructions sent with the product will void our warranty.